Q1. Are you a trading company or a manufacturer?
A: We are a manufacturer specializing in precision hardware and CNC machining.
Q2. What are your terms of payment?
A: For payments ≤1000 USD, 100% in advance. For payments >1000 USD, 30% T/T in advance, with the balance due before shipment.
Q3. How long is your delivery time?
A: Generally, it is 5-10 days if the goods are in stock. If not, it typically takes 10-30 days depending on the total order quantity.
Q4. Can you produce parts based on provided samples?
A: Yes, we can manufacture according to your physical samples or technical drawings, including the creation of molds and fixtures.
Q5. What is your sample policy?
A: We can provide a few samples free of charge if they are in stock, though customers are responsible for the courier/shipping costs.
Q6. Do you test all goods before delivery?
A: Yes, we perform a full 100% inspection on all products before they are dispatched to ensure quality standards.