How do you ensure equipment quality?
We conduct 7-day continuous print tests before shipping. All units are packed with moisture-proof, anti-collision materials and include shock warning labels. Customers are also welcome for on-site inspections.
What is the standard lead time for a printer?
The lead time is approximately 30-35 working days if the item is not currently in stock.
Do you offer warranties on your products?
Yes, we provide a 1-year warranty for our products, including free replacement parts for critical components during maintenance periods.
What materials are compatible with your printers?
Our equipment can print various materials including ABS-like plastics, Nylon, and metallic materials such as Steel and Aluminum.
Can you handle customized OEM or ODM orders?
Absolutely. We specialize in customized orders, including your own branding, logos, and tailored packaging boxes.
How long does it take to receive a printed prototype?
Prototypes typically take 5-7 days depending on the design complexity and post-processing choices. We provide photos before and after packaging to ensure integrity.
Nuplanta CNC
